Loan Operations Manager

2 days ago


Manila, National Capital Region, Philippines GBSS Full time

Job Description

We are seeking a highly skilled and experienced Loan Operations Manager to lead our mortgage processing team at GBSS. As a key member of our team, you will be responsible for ensuring seamless loan operations, compliance, and top-tier service.

Key Responsibilities:

  • Manage the workflow and SLA of the loan processing team, addressing escalations and concerns in a timely manner.
  • Serve as the primary point of contact for questions, troubleshooting, and guidance on loan applications, broker accreditations, and valuations.
  • Collaborate closely with the Team Leader to identify opportunities for development and training, driving excellence in mortgage loan processing.
  • Report individual and team performance, challenges, and improvements to support company objectives.

Qualifications:

  • At least 2 years of leadership experience in Australian mortgage brokerage/loan processing.
  • In-depth knowledge of industry regulations and guidelines related to mortgage lending.
  • Proficiency in using Apply Online, Core Logic, Equifax, Microsoft Office applications, and RP data.
  • Previous experience in end-to-end mortgage loan processing, with a strong understanding of loan origination, underwriting, and closing procedures.

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