Loan Operations Manager
2 days ago
Job Description
We are seeking a highly skilled and experienced Loan Operations Manager to lead our mortgage processing team at GBSS. As a key member of our team, you will be responsible for ensuring seamless loan operations, compliance, and top-tier service.
Key Responsibilities:
- Manage the workflow and SLA of the loan processing team, addressing escalations and concerns in a timely manner.
- Serve as the primary point of contact for questions, troubleshooting, and guidance on loan applications, broker accreditations, and valuations.
- Collaborate closely with the Team Leader to identify opportunities for development and training, driving excellence in mortgage loan processing.
- Report individual and team performance, challenges, and improvements to support company objectives.
Qualifications:
- At least 2 years of leadership experience in Australian mortgage brokerage/loan processing.
- In-depth knowledge of industry regulations and guidelines related to mortgage lending.
- Proficiency in using Apply Online, Core Logic, Equifax, Microsoft Office applications, and RP data.
- Previous experience in end-to-end mortgage loan processing, with a strong understanding of loan origination, underwriting, and closing procedures.
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