Financial Index Support Specialist

3 days ago


Manila, National Capital Region, Philippines MSCI Hong Kong Limited Full time

MSCI Hong Kong Limited is a leading provider of critical decision support tools and services for the global investment community. As a valued member of our team, you will have the opportunity to make a meaningful impact in the financial industry.

About MSCI

We power better investment decisions by enabling clients to understand and analyze key drivers of risk and return. With over 50 years of expertise in research, data, and technology, we help clients build more effective portfolios.

Job Description

This is an exciting opportunity to join our Global Index Client Service team as a Financial Index Support Specialist. In this role, you will be responsible for delivering exceptional support to our clients, addressing their queries related to MSCI benchmark products.

You will work closely with experienced financial professionals to develop and maintain strong client relationships. Your responsibilities will include responding to client queries, providing data requests, and answering detailed questions on MSCI products and methodologies.

Key Accountabilities
  • Deliver high-quality support to clients via email and phone, addressing a wide range of queries related to MSCI benchmark products.
  • Collaborate with internal departments to ensure all client requests/inquiries are managed efficiently and effectively.
  • Develop and maintain strong client relationships through excellent communication and interpersonal skills.
  • Stay up-to-date with ongoing enhancements and new products to provide accurate and timely responses to client queries.


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