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Logistics Operations Specialist

1 month ago

Cabuyao, Calabarzon, Philippines Protege Logistics Philippines Inc. Full time

We are seeking a highly skilled and organized Logistics Operations Specialist to join our team at Protege Logistics Philippines Inc.

About the Role

This is a key position responsible for ensuring seamless logistics operations from start to finish. The successful candidate will be responsible for securing shipments, monitoring their progress, and resolving any delivery concerns that may arise within our capacity.

The ideal candidate should have excellent problem-solving skills, attention to detail, and strong communication skills to effectively collaborate with stakeholders.

Responsibilities
  1. Secure Shipments: Ensure all shipments are properly prepared and loaded onto vehicles or containers for transportation to customers.
  2. Monitor Shipments: Track shipments from start to finish, including pickup, transit, and delivery. Identify and address any potential issues promptly.
  3. Solve Delivery Concerns: Troubleshoot and resolve delivery-related issues that fall within our operational scope. This includes coordinating with carriers, clients, and other stakeholders as needed.
  4. Evaluate and Escalate Issues: Assess situations where issues exceed our capacity and escalate them to the appropriate parties for resolution.
  5. Maintain Adherence: Ensure 100% call time adherence and on-time delivery of shipments to meet customer expectations.
  6. Dedicated Delivery: Guarantee 100% complete delivery of shipments to ensure customer satisfaction.
  7. Compliance and Support: Verify POD compliance and provide necessary support during loading and unloading processes at the warehouse.

As a valued member of our team, you will be working closely with our immediate supervisor and contribute to the overall success of our logistics operations.