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Hair Wellness Salon Manager

4 weeks ago

Davao City, Davao, Philippines Primer Group of Companies Full time
Job Summary

The Hair Wellness Salon Head / Hair Clinic Head is responsible for overseeing the store, its operations, and personnel, through effective administration and implementation of operational and sales activities and policies towards the achievement of sales targets.

Key Responsibilities
  • Financial Management
    • Ensure store sales target is consistently achieved.
    • Drive and motivate Hair Therapists to hit sales targets.
    • Regularly execute control measures to minimize expenses such as utilities, supplies, and the like.
  • Customer Experience
    • Ensure all Hair Therapists follow customer service standards.
    • Ensure the brand DNA and merchandise display is well executed.
    • Execute marketing-initiated activities for the store; both local and SBU-directed.
  • Internal Processes
    • Ensure standard waiting and service time for customers is being followed by the hair therapist.
    • Liaise with HQ for replenishments, monitor stock inventory to ensure healthy stock levels on a weekly basis.
    • Prepare all necessary store reports (sales, inventory, etc.) for submission to IL based on an agreed timeline.
  • Learning and Growth
    • Monitor attendance and prepare weekly or monthly work schedule of Hair Therapists.
    • Ensure compliance of Hair Therapists with store standard operating procedures.
    • Monitor and quickly report infrastructure issues with needed fixtures (such as defective light, air conditioner, problems with store signage, internet, and electric connectivity and the like) to IL.
    • Perform other relevant duties/works which may be assigned by the immediate leader from time to time such as minor hair styling and blow drying.
    Job Qualifications
    • Education Attainment
      • Graduate of any 4-year course.
    • Qualifications
      • At least 1 year experience in the same capacity.
    • Licenses or Certification
      • (if applicable)