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Netsuite Technical Support Specialist

1 week ago

Manila, National Capital Region, Philippines Atticus Advisory Solutions Inc Full time
Job Summary

We are seeking a highly skilled and experienced Netsuite Technical Support to join our team in Manila. The ideal candidate will have a strong background in Netsuite and be able to provide technical support to our clients.

Key Responsibilities:
  1. Provide technical support to clients using Netsuite software
  2. Troubleshoot and resolve technical issues related to Netsuite systems
  3. Communicate with clients to understand their needs and provide appropriate solutions
  4. Conduct training and provide guidance to clients on how to use Netsuite effectively
  5. Collaborate with the development team to resolve complex technical issues
  6. Ensure the smooth operation of Netsuite systems for clients
  7. Keep up-to-date with new Netsuite features and provide recommendations for their implementation
  8. Document and maintain technical support processes and procedures
  9. Provide timely and accurate updates to clients on their technical issues
  10. Act as a liaison between clients and the development team for bug fixes and enhancements