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Center Operations Director

2 weeks ago

Manila, National Capital Region, Philippines Shopee Full time
About Us

We are Shopee, a leading e-commerce platform in Southeast Asia and Taiwan. We are looking for a highly motivated Regional Center Shift Supervisor to join our operations team.

As a Regional Center Shift Supervisor, you will be responsible for overseeing the sorting center processes, including inbound, sorting and outbound operations, and managing a team of employees to ensure all KPIs and targets are achieved.

Key Responsibilities:

  • Oversee daily operations and ensure timely processing of deliveries
  • Create schedules and monitor tasks and duties
  • Manage performance and attendance of team members
  • Notify relevant departments of non-conformance or shortages/overages
  • Process transfers immediately upon arrival into the warehouse
  • Provide regular reports to Functional Lead and/or SOC Lead

Requirements:

  • Graduate degree in Industrial Engineering or related field
  • 2-5 years of experience in E-commerce, Logistics, and Warehousing
  • Supervisory experience with direct and agency employees
  • Attention to detail and background in process improvement
  • Proficiency in MS and Google Applications