Global Travel Ambassador

7 days ago


Angeles City, Central Luzon, Philippines Travel + Leisure Co. Full time
About Us
Travel + Leisure Co. is a dynamic and growing vacation ownership and travel membership company, driven by innovation and a passion for delivering exceptional experiences to millions of travelers worldwide.

We are at the forefront of shaping the future of leisure travel, with a diverse portfolio of resort, travel club, and lifestyle travel brands that cater to the evolving needs of our members and owners.

Our dedicated team works tirelessly to ensure seamless interactions, building strong relationships with our closed owner base, while fostering a culture of inclusivity, respect, and open communication.

The Role
You will play a vital role in consistently delivering delightful and friendly service to our valued owners, responding promptly to their inquiries and resolving complex requests with professionalism and expertise.

Your primary responsibility will be to provide personalized support, guiding our owners in maximizing the value of their ownership and creating memorable vacation experiences.

In this role, you will work collaboratively with peers and stakeholders, leveraging your strong communication skills, product knowledge, and problem-solving abilities to drive results and exceed expectations.

Key Responsibilities
- Consistently provides Count On Me service to our closed owner base via inbound and outbound calling
- Takes ownership of multiple requests/inquiries from owners and works to resolve completely
- Teaches owners about their product to maximize its value and enjoyment
- Builds strong relationships with peers and coworkers inside and outside the Owner Services department
- Develops strong product knowledge through self-learning and utilizing multiple resources effectively

Requirements
- High School graduate required
- 2-year Associate or 4-year Bachelor Degree preferred
- Minimum 1 year reservations/customer service experience in Vacation Ownership industry preferred
- Excellent communication skills
- Strong verbal communication skills while navigating systems

What We Offer
As a member of our team, you can expect a dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package that reflects your hard work and dedication.

Join Our Journey

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