Senior Network Infrastructure Specialist

1 week ago

Hagonoy, Central Luzon, Philippines beBeeNetwork Full time ₱1,000,000 - ₱1,500,000

Job Description:

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The Senior Network Engineer will provide operational support for the global network environment. This includes providing proactive and reactive support for all network hardware, software, and communication links. The position of Senior Network Engineer will report to the Senior Manager of Engineering and Implementations.

The Senior Network Engineer's job function could include on-boarding of new clients, design and implementation of new offices, or integration of network technologies. This is achieved through coordination with Demand or Project Managers and use of network management systems for documentation and implementation requests. Responsibilities include responding to ticket requests and incident notifications, and resolving issues within Service Level Agreements.

Key Responsibilities:

  • Provide support to Project or Demand Managers based on requirements to integrate a network setup.
  • Provide solutions to complex problems, with well-planned documentation.
  • Complete preventative maintenance activities, such as code updates & equipment updates.
  • Incident management, problem management, change management & capacity management.
  • Manage assigned projects and program components to deliver services in accordance with established objectives.
  • Respond to inquiries from staff, administrators, service providers, site personnel and outside vendors to provide technical assistance and support.
  • Security & audit compliance.
  • Operational-related moves, adds, changes, and deletes (MACD).
  • Adherence to operational standards.
  • Compliance with engineering design standards and established operational processes.
  • Participate in the development & maintenance of operational documentation, to include updating engineering documentation changes due to operational changes, escalation procedures & vendor contracts.
  • Provide root cause analysis for network events.
  • Other duties as assigned by management.

Technical Skills Required:

  • Networking technologies: DNS, DHCP, VPN, network security, IP routing protocols.
  • Cisco networking technologies: routing & switching, routing protocols (BGP, OSPF).
  • Cisco wireless.
  • Meraki wireless.
  • Palo alto firewalls.

Required Qualifications:

  • 5+ years extensive experience in the support of Cisco networking technologies.
  • Strong technical, analytical, and interpersonal skills required.
  • Practical technical knowledge on CISCO networking technologies.
  • ITIL Ver. 3.0 or Ver. 4.0 preferred.
  • Ability to communicate in an understandable, polite and friendly manner, both written and verbal to both technical and non-technical audiences.
  • Strong organizational skills and ability to multitask in a fast-paced working environment.
  • High-level technology problem-solving skills.
  • Standing and sitting for sustained periods of time, at least 25%.
  • Ability to travel up to 25% of the time.

Benefits:

  • Competitive industry salaries.
  • Comprehensive benefits packages.
  • Inclusive environment and positive impact on the community.
  • Actively encourage internal mobility and professional growth at all stages of an employee's career.

Others:

  • TaskUs prioritizes employees' well-being.
  • We take pride in our inclusive environment and positive impact on the community.
  • Join us today and experience firsthand our dedication to supporting people first.

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