Financial Markets Quality Specialist

7 days ago


Manila, National Capital Region, Philippines LSEG (London Stock Exchange Group) Full time

LSEG in Manila is seeking an experienced professional to join their global team as a Financial Markets Quality Specialist. The ideal candidate will provide technical support to clients for FXAll, understanding the value of quality and compliance in the financial services industry.

  • Monitor and evaluate case and venue management based on internal quality guidelines.
  • Conduct feedback or cascade sessions to ensure adherence to internal quality guidelines.
  • Conduct quality calibration sessions with various operations teams.
  • Map action plans to drive quality metrics.
  • Create and ensure internal quality guidelines are relevant and up to date.
  • Accountable for team and program level quality performance.
  • Share best practices and transfer knowledge to colleagues.
  • Participate in projects to improve overall performance metrics.
  • Support learning & development as necessary.
  • Ensure level of knowledge remains relevant to product and industry.

The role requires experience in Quality, Training or Operations from a Financial Services firm or account, a proven track record in driving performance, and critical thinking skills. Strong communication and stakeholder management abilities are essential.



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