Exceptional Team Leader Wanted

2 days ago

Taguig, National Capital Region, Philippines beBeeCustomer Full time ₱600,000 - ₱800,000
Customer Service Leadership Opportunity

Lead with Impact as Our Next Team Lead

Are you a results-driven leader who can motivate and mentor teams to deliver exceptional service? Do you thrive in guiding teams toward success?

This role is for you if you have a proven background in e-commerce customer service, strong command of English, and the ability to assess team well-being and provide support where needed.

Responsibilities:

  • Lead and monitor the performance of assigned agents to ensure KPIs are consistently met or exceeded.
  • Conduct regular coaching sessions and offer personalized guidance to help team members succeed.
  • Evaluate performance bi-annually and recommend opportunities for growth, promotions, or recognition.
  • Promote a positive, supportive, and high-performance culture.
Requirements
  • Minimum 3 years of leadership experience in a customer service environment.
  • Proven background in e-commerce customer service (Shopify, BigCommerce, or Amazon experience a plus).
  • Strong command of English, both written and spoken.
  • Familiarity with support tools like G Suite, Zendesk, Freshdesk, Intercom, or Gorgias.
  • Track record in managing KPIs, attendance, and performance with precision.
  • Experienced in regular team coaching, one-on-one mentoring, and performance reviews.
Benefits
  • Performance and recognition bonuses
  • Health and dental insurance
  • Paid time off
  • Year-end bonus
Schedule

Full-time, Monday to Friday | US PST Time Zone

Technical Requirements:

  • Personal computer with at least an i5 processor (or equivalent)
  • Minimum 20 Mbps internet speed (both upload and download)

  • Team Leader

    4 days ago

    Taguig, National Capital Region, Philippines Hyatt Hotels Corporation Full time

    Close Inclusive Collection Job Postings Notification"Our leaders have always encouraged us to try new approaches and learn by experimentation. The biggest learning through this was that persistence and calculated risks, pay off."Grand Hyatt Grand Hyatt Manila PH - 0 - ManilaGuest Service OperationsEntry Level ManagerFull-timeLocalSummaryGrand Hyatt Manila...

  • Team Leader

    1 week ago

    Taguig, National Capital Region, Philippines Techno Global Team Full time ₱500,000 - ₱1,000,000 per year

    We are currently seeking a dynamic and results-oriented Operations Team Leader to lead our talented team of professionals YOU DESERVE THE BEST - Enjoy these Perks Comprehensive day 1 HMO with 10K medical reimbursement Additional HMO coverage for your family dental coverage Free annual Flu vaccine Continuous career development and certifications...

  • Team Leader

    1 week ago

    Taguig, National Capital Region, Philippines Van Der Kroft BV Full time ₱104,000 - ₱130,878 per year

    We're Hiring: Team Leader We are seeking a dynamic and experienced Team Leader to guide and inspire our team towards achieving exceptional results. The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of managing teams effectively while driving productivity and fostering a positive work...

  • Team Leader

    1 week ago

    Taguig, National Capital Region, Philippines ALLSECTECH MANILA, INC Full time $4,000 - $8,000 per year

    About the role As a Team Leader (Healthcare Account) at ALLDIGITECH MANILA, INC, you will play a vital role in leading and motivating a team of customer service representatives to deliver exceptional service to our valued healthcare clients.This full-time position is based in Taguig City Metro Manila and offers opportunities for career advancement within...

  • Team Leader- Housekeeping

    6 days ago

    Taguig, National Capital Region, Philippines Hyatt Hotels Corporation Full time

    OverviewGrand Hyatt Manila offers a myriad of exciting experiences and dramatic restaurant concepts making it a destination within a destination. Embracing the #LivingGrand philosophy, we bring moments of more to everything that we do.We are seeking a dynamic Team Leader - Housekeeping who will ensure that all areas of the hotel are well-presented, and all...

  • Team Leader

    1 week ago

    Taguig, National Capital Region, Philippines General Motors Full time $104,000 - $130,878 per year

    Job DescriptionSponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to the GM Philippines...

  • Exceptional Customer Service Leader Wanted

    2 days ago

    Taguig, National Capital Region, Philippines beBeeGuest Full time ₱2,000,000 - ₱3,000,000

    Guest Experience Manager JobWe are looking for a skilled Guest Experience Manager to join our team. The ideal candidate will have experience leading a customer service team or call center and possess excellent communication and organizational skills.Key Responsibilities:Lead a remote team of guest experience specialists to deliver exceptional service during...

  • Team Leader

    1 week ago

    Taguig, National Capital Region, Philippines beBeeTeamLeader Full time ₱800,000 - ₱1,200,000

    Job Title: Team LeaderWe are seeking a highly motivated and organized individual to fill the role of Team Leader. As a Team Leader, you will be responsible for leading a team of professionals and contributing to the success of our organization.The ideal candidate will have one to two years of experience in a similar role, strong analytical skills, and the...

  • Team Leader

    1 week ago

    Taguig, National Capital Region, Philippines Trip Group Full time $60,000 - $80,000 per year

    Key ResponsibilitiesThe Customer Success Team Leader is supposed to lead the team to achieve customer growth and delivery to customer's expectations in the assigned market.Manage a team to provide solutions for escalated concerns and complaints from global customers;Dive deep into our global segment markets to identify crisis; and escalate potential public...

  • Team Leader

    1 week ago

    Taguig, National Capital Region, Philippines GBSS (Galilee Business Support Services) Full time ₱104,000 - ₱130,878 per year

    Official role title: Team Leader - Loan Support About the RoleThe Team Leader - Loan Supportis responsible for managing the day-to-day operations of the loan processing team, ensuring performance targets, service levels, and quality standards are consistently met.This role requires a strong background in theAustralian mortgage processand involves guiding...