Customer Support Associate

4 weeks ago


Davao City, Davao, Philippines TORCH Solutions Full time

Job Title: Customer Support Associate - Telecom Industry

**Job Summary:**

We are seeking a highly motivated and customer-focused Customer Support Associate to join our team at TORCH Solutions. As a Customer Support Associate, you will be responsible for providing exceptional customer service to our clients in the telecom industry.

**Responsibilities:**

* Provide timely and effective support to customers via phone, email, and chat
* Resolve customer complaints and issues in a professional and courteous manner
* Collaborate with internal teams to resolve complex customer issues
* Develop and maintain a thorough understanding of our products and services
* Meet or exceed customer satisfaction targets

**Requirements:**

* Completed senior high school graduate
* Must have good English communication skills
* With or without experience
* Willing to work in a fast-paced environment
* Strong internet connection and tools equipment at home

**Perks and Benefits:**

* Paid training
* Competitive allowances
* Government mandated benefits and more

**How to Apply:**

If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply now. We look forward to hearing from you



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