Help Desk Support Specialist

1 day ago

Cabuyao, Calabarzon, Philippines beBeeCustomerService Full time $40,000 - $60,000
Job Description

The Customer Service Specialist provides front desk support with a warm, professional presence via telephone, serving as the first point of contact for clients.

This role involves delivering exceptional customer service by answering incoming calls promptly and professionally. The specialist will route caller needs to the appropriate department or team member, provide general information about services and processes when applicable, maintain accurate call logs and messages, and follow call-handling protocols.

In this position, you will work closely with other teams to ensure seamless communication and problem-solving. Your strong interpersonal skills, pleasant phone manner, and ability to navigate company structure and team functions will be essential in providing world-class support.

Required Skills and Qualifications
  • Prior experience in receptionist, call center, or customer service roles (at least three years).
  • Excellent verbal communication and listening skills.
  • Strong interpersonal skills with a professional phone manner.
  • Able to quickly understand and navigate company structure and team functions.
  • Tech-savvy and comfortable with VoIP systems and basic CRM tools.
Benefits

We value professionalism, positivity, and people-first support. As a Customer Service Specialist, you'll work with a world-class team that respects your time, values your contributions, and encourages growth.

You'll have opportunities to develop new skills, expand your knowledge, and advance in your career. We offer a dynamic work environment, flexible work arrangements, and a comprehensive benefits package to support your well-being.

Why Choose This Role?

This is an excellent opportunity to join a dedicated team and make a meaningful impact on our customers' experiences. If you're passionate about delivering exceptional service, working collaboratively with others, and growing professionally, this role may be the perfect fit for you.

  • Help Desk Team Member

    1 day ago

    Cabuyao, Calabarzon, Philippines beBeeCustomerService Full time ₱360,000 - ₱480,000

    Job OverviewWe are seeking a Customer Support Specialist to provide exceptional customer service. The successful candidate will be the first contact point for our users and will be responsible for resolving inquiries efficiently and effectively.Key ResponsibilitiesRespond to inbound calls within an acceptable timeframe.Resolve inquiries efficiently,...

  • Help Desk Expert

    1 day ago

    Cabuyao, Calabarzon, Philippines beBeeCustomer Full time ₱2,400,000 - ₱4,800,000

    At Sinch-ab, we are seeking a skilled Customer Support Specialist to join our team.",

  • Help Desk Advocate

    1 day ago

    Cabuyao, Calabarzon, Philippines beBeeSupport Full time $80,000 - $100,000

    Job OverviewCoefficient is a SaaS startup building a remote-first company focused on hiring talented individuals. Our culture centers around smart, driven, curious, and collaborative people.We are embarking on a journey to unleash the power and flexibility of spreadsheets across all data in company systems. Our founders are serial entrepreneurs whose last...

  • Technical Support Specialist

    1 day ago

    Cabuyao, Calabarzon, Philippines beBeeSupport Full time ₱550,000 - ₱850,000

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to join our highly technical team. As a key member, you will be responsible for providing advanced support tasks and working closely with a specialized team that handles complex issues.The ideal candidate will have a strong drive for results and excellent communication skills...

  • Help Desk Engineer

    1 day ago

    Cabuyao, Calabarzon, Philippines beBeeTech Full time $70,000 - $115,000

    Technical Support ProfessionalWe are seeking a skilled and experienced technical support specialist to join our team. As the primary point of contact for customers, you will be responsible for providing advanced technical assistance via various communication channels. This is a hands-on role that involves troubleshooting, system administration, and ensuring...

  • Technology Support Specialist

    1 day ago

    Cabuyao, Calabarzon, Philippines beBeeTechnology Full time ₱600,000 - ₱800,000

    We are seeking a skilled Technology Support Specialist to join our team. This is an exciting opportunity for a motivated individual who wants to make a real difference in the way we deliver technology services.As a key member of our support team, you will be responsible for providing timely and effective technical assistance to internal clients across...

  • IT Support Expert

    1 day ago

    Cabuyao, Calabarzon, Philippines beBeeSupport Full time $45,000 - $60,000

    Service Desk SpecialistWe are seeking a highly skilled Service Desk Analyst to join our team. As a Service Desk Analyst, you will be responsible for providing end-user support via phone, email, and chat.You will manage incidents and requests within the ticketing system, perform daily follow-ups with end-users, and resolve username and password...

  • Senior Help Desk Specialist

    1 day ago

    Cabuyao, Calabarzon, Philippines beBeeTechnical Full time ₱1,200,000 - ₱1,800,000

    Technical Support PositionWe are seeking a highly motivated and ambitious individual to fill the role of Junior Technical Support.Job ResponsibilitiesProvide first-level support to end users, resolving or escalating technical issues related to software, systems, and applications.Troubleshoot complex problems, document incidents, and ensure timely...

  • Mandarin Language Support Associate

    1 day ago

    Cabuyao, Calabarzon, Philippines beBeeCustomerSupport Full time $45,000 - $85,000

    Job DescriptionWe are seeking a skilled Customer Support Specialist to join our team. This role offers the opportunity to work with Mandarin-speaking customers and provide exceptional support.The ideal candidate will have strong communication skills, be able to work independently, and have experience in customer-facing roles.This position involves serving as...

  • Front Desk Officer Specialist

    7 days ago

    Cabuyao, Calabarzon, Philippines beBeeCustomerService Full time ₱180,000 - ₱280,000

    Key Roles and Responsibilities:Deliver exceptional guest experiences by providing courteous and professional service to visitors, addressing their inquiries promptlyManage front desk operations efficiently, overseeing check-in, check-out, and room assignments with precisionUtilize email, Outlook, and Excel to perform administrative tasks with proficiency