
Healthcare Operations Manager
6 hours ago
A Virtual Medical Manager is responsible for ensuring congruence between the virtual assistant’s performance and the client's expectations.
This role involves day-to-day planning, operations, and problem-solving of a team of medical professionals to meet required targets set by clients.
- Partner with clients to create task lists for productivity and profitability of their businesses and Client-VA pairs.
- Work with clients to grow their businesses using global medical services as a Virtual Medical Manager.
- Manage medical client-VA relationships.
The key responsibilities of this role include:
- Manage day-to-day planning, operations, and problem-solving of a team of medical client-VA pairs.
- Partner with clients to create task lists for productivity and profitability of their businesses and Client-VA pairs.
- Work with clients to grow their businesses using global medical services as a Virtual Medical Manager.
- Manage medical client-VA relationships.
- Mitigate client concerns, anticipate growth, identify patterns, handle situations, high-level escalations, negotiations, etc.
To be successful in this role, candidates should possess the following qualifications:
- Preferred: Degree in a medical or healthcare-related field.
- At least 3 years of Healthcare/Medical Management/Remote Management experience.
- Highly proficient in English (written and oral).
- Ability to perform under pressure and work with high-level professionals in a team environment.
- Self-starter with a growth mindset, organized, and focused.
- Ability to think outside the box and understand requirements to create solutions.
- Efficient with MS Office applications and Google Suite.
- Open to working night shifts.
The system requirements for this role are:
- PRIMARY SYSTEM
- Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher computer processor.
- 8.00 GB computer memory/RAM.
- At least Windows 10/11 64-bit or macOS Ventura computer operating system.
- Any USB-type headset with noise-cancelling feature.
- Camera capable of clear and crisp video output.
- BACK-UP SYSTEM
- Option 1: Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher computer processor.
- 8.00 GB computer memory/RAM.
- At least Windows 10/11 64-bit or macOS Ventura computer operating system.
- Optional: Any USB-type headset with noise-cancelling feature.
- OPTION 2 (POWER SUPPLY - UPS)
- Capable of powering your workstation for at least 3 hours.
- Typically a device with 240Wh or higher.
- Accepts all plugs required to maintain the primary device and work environment.
- PRIMARY INTERNET CONNECTION
- DSL / Fiber Connection - Minimum of 8mb/s.
- BACK-UP INTERNET CONNECTION
- Minimum of 5mb/s.
The compensation package includes:
- Monthly rate up to $1400 USD.
- Independent Contractor Employment Type.
- Free Training.
- Paid Time Offs.
- HMO Coverage.
- Optical Rewards.
- Performance-Based Increase.
- Permanent Work From Home.
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