Customer Experience Representative

2 weeks ago

Imus, Calabarzon, Philippines beBeeCommunication Full time ₱1,200,000 - ₱1,700,000

Customer Experience Representative

We are seeking a highly motivated and organized individual to join our team as a Customer Experience Representative. As a Customer Experience Representative, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner.
  • Resolve customer complaints and issues efficiently and effectively.
  • Collaborate with internal teams to ensure seamless customer experience.
  • Document customer interactions and resolve issues in a timely manner.
Requirements:
  • 0-2 years of experience in a customer-facing role.
  • Excellent verbal and written communication skills.
  • Problem-solving skills and ability to work under pressure.
  • Attention to detail and organizational skills.
  • Technical skills and proficiency in CRM software.
What We Offer:
  • Competitive compensation package.
  • Opportunities for career growth and development.
  • A collaborative and inclusive work environment.
  • Flexible work arrangements and work-life balance.
About Us:

Our company is committed to fostering a culture of inclusivity and diversity. We believe that every individual brings unique perspectives and skills to the table, and we strive to create an environment where everyone feels valued and respected.

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