Travel Industry Support Professional

3 days ago


Cebu City, Central Visayas, Philippines Talent Outsourcing Channel (TORCH) Solutions Full time

Work Setup: This role requires working onsite in Cebu. If you are a motivated and customer-focused individual with strong communication skills, we encourage you to apply.

About the Job: The Travel & Cruise Customer Service Representative will be responsible for providing excellent customer service to existing clients, answering customer support calls, updating client databases, and promoting other products and services when necessary.

Key Responsibilities:

  • Provide timely and effective responses to customer inquiries
  • Update client databases accurately and efficiently
  • Upsell and cross-sell products and services to existing clients
  • Meet performance targets and quality standards

What We Offer:

  • A competitive salary package
  • Ongoing training and development opportunities
  • A collaborative and dynamic work environment
  • A chance to make a real difference in the lives of our clients


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