Customer Service Representative
3 weeks ago
Customer Service Representative Job Summary
We are seeking a skilled Customer Service Representative to join our Travel Account team. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Provide courteous and efficient assistance to customers seeking information, reservations, and solutions for their travel-related queries and concerns.
- Utilize Global Distribution Systems (GDS) to make reservations, book flights, hotels, and other travel arrangements while adhering to company and airline policies.
- Create, modify, and manage travel itineraries for clients, ensuring accuracy and timely updates as per their requests.
Requirements:
- College graduate
- Experience with GDS is essential, with a focus on Corporate Travel within the last 6 months prior to applying
- Minimum of 1 year of GDS experience, preferably in a BPO, Travel Account, or Travel Agency setting
What We Offer:
- Competitive Salary: Earn between PHP 23,000 to PHP 26,000
- Health Coverage: Comprehensive health insurance and HMO
- Paid Training: Enhance your skills with paid training
- Financial Security: Retirement and provident funds
- Wellness: Access to fitness memberships
As a Customer Service Representative in our Travel Account, you will have the opportunity to apply your GDS expertise and travel industry knowledge while providing consistently convincing and exceptional customer experiences.
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