Property Operations Director

1 day ago

Antipolo City, Calabarzon, Philippines beBeeOperations Full time $78,199 - $104,395
Job Overview

As a seasoned leader, you will oversee the operational efficiency of our Assistant Property Manager (APM) team. This strategic position ensures seamless execution of property management processes.

Responsibilities:
  • Supervise and mentor APMs and internal operations staff.
  • Provide guidance to drive work quality, consistency, and team growth.
  • Oversee onboarding, training, and professional development of new and existing team members.
  • Conduct regular performance reviews and report key team metrics to senior leadership.
Operational Oversight:
  • Own and manage all internal property management processes, adhering to industry best practices.
  • Interact directly with investors, third-party vendors, accounting teams, and stakeholders as needed.
  • Develop and implement scalable, compliant operational policies and procedures.
  • Drive continuous process improvement initiatives to reduce friction, errors, and inefficiencies.
Quality Assurance & Communication:
  • Monitor and uphold high standards of communication and customer service across all correspondence.
  • Ensure timely and accurate responses to resident concerns and internal escalations.
  • Review team KPIs and develop structured templates to standardize communication expectations.
  • Create accountability tools to track project progress and follow-ups.
Project & Task Management:
  • Identify and streamline overlapping tools and trackers; eliminate redundancies for smoother workflow.
  • Provide oversight on financial reporting and ensure timely updates are shared with stakeholders.
  • Support team members with work-related and personal concerns, promoting a positive team culture.
Ideal Qualifications:
  • Minimum 5 years of experience in property management or related field.
  • Proficiency with property management software.
  • Hands-on experience in tenant and maintenance coordination, leasing support, and customer relations.
  • Proven track record of managing a team and driving results in a fast-paced environment.
  • Strong communication, organization, and problem-solving skills.

Benefits include:

  • 100% Remote Work
  • Weekends Off
  • 10 Paid Time Off per year
  • 6 Paid Holidays
  • HMO (Comprehensive Medical & Dental) on your 6th month
  • Independent Work Environment with Team Leader Support as needed

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