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The Business Support Administrator plays a critical role in ensuring the seamless operation of our organization. This position requires a highly organized and detail-oriented individual who can provide executive support, oversee office operations, and collaborate with internal teams, clients, and external partners.
### Key Responsibilities:
- Provide comprehensive support to the leadership team, including managing calendars, scheduling meetings, preparing agendas, and following up on action items.- Act as the primary point of contact between executives and internal/external stakeholders.- Prepare and edit correspondence, reports, presentations, and meeting minutes.- Oversee office operations, including ordering supplies, managing vendor relationships, and ensuring a well-functioning workspace.- Organize and support internal events, team offsites, and other company-wide activities.- Maintain and update consultant profiles and assist with project resourcing.- Monitor and ensure compliance with office health and safety standards.- Manage and optimize document workflows, such as contract approvals and signatures (e.g., via platforms like Zoho Sign or DocuSign).- Support expense management, invoice approvals, and other financial administrative tasks.- Assist with travel arrangements, including booking flights, accommodation, and preparing detailed itineraries.- Answer and manage inbound calls, emails, and inquiries with professionalism and efficiency.
### Skills and Qualifications:
- 3+ years of experience in an administrative, executive support, or business operations role.
- Relevant tertiary qualification or equivalent experience preferred.
- Excellent written and verbal communication skills.
- Proficiency in Microsoft Office Suite, with familiarity with tools like Zoho, Salesforce, or other CRM/ERP platforms.