Digital Transformation Expert
4 days ago
We are seeking a results-driven Digital Transformation Expert to join our team as Chief Online Officer.
This role offers an exciting opportunity to leverage your expertise in digital transformation, e-commerce, and online marketing to drive business growth and profitability for our travel agency.
The successful candidate will have a strong understanding of the travel industry, its products, services, and customers, as well as the latest trends, technologies, and best practices in online marketing, e-commerce, and customer experience.
Key Responsibilities:
- Develop and implement a comprehensive online strategy to increase our online presence and revenue.
- Manage a team of professionals responsible for various aspects of the online business, including web design, development, content creation, SEO, SEM, social media, email marketing, affiliate marketing, analytics, and customer support.
- Stay up-to-date with the latest trends, technologies, and best practices in online marketing, e-commerce, and customer experience, and apply this knowledge to drive growth and profitability.
- Collaborate with other executives and departments to ensure alignment with overall business objectives.
Requirements:
- Bachelor's or Master's degree in business administration, marketing, computer science, or a related field.
- Minimum 10 years of experience in online marketing, e-commerce, or digital transformation, with at least 5 years of experience in a senior management role.
- Demonstrated expertise in online marketing, e-commerce, and customer experience, with a strong understanding of the travel industry.
- Proven leadership, communication, analytical, strategic, and problem-solving skills, with the ability to manage multiple projects and stakeholders simultaneously.
- Certifications or credentials in online marketing, e-commerce, or related fields, such as Google Analytics, AdWords, Facebook Ads, HubSpot, or Salesforce.
- A passion for innovation, customer-centricity, and continuous improvement, with a positive and collaborative attitude, and a willingness to take risks and learn from failures.
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