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Digital Transformation Consultant
1 month ago
LOCATION: Alabang & Quezon City
Work Set up: Onsite
Work Schedule: Shifting
Salary:P150,000.00
Qualifications:
Minimum academic qualification: College Graduates (15 Years) basis our specific role requirement
Skills
•System working knowledge required: Basic Computer Knowledge (Citrix, ADUC, Windows OS, basic internet, and web-based applications)- Language proficiency (English)
• Good/ Excellent- Should possess good analytical skills, communication, and negotiation skills.
•Excellent knowledge of Excel, Word, PowerPoint & Minitab.
•Certified Lean Six Sigma Blackbelt or at least Greenbelt
•Project management and design thinking practitioner
•P&C Insurance experience will be desirable
•Experience in managing design thinking workshops to re-imagine customer journeys, future operating models, best-in-class practices
•Action and results-oriented, a self-driven person with a high energy level, analytical and structured, quality-focused and adaptable
Experience
•8 to 12 years of overall work experience; At least 3 years in the Insurance domain is preferable.
•Should have exposure or knowledge of digital technologies in Process transformation i.e. Process Mining, RPA, Analytics, ML and AI, and Gen AI
Job Description
• Identify process improvement opportunities
•Responsible for delivering benefits as per contractual productivity agreement with the client
• Delivery of Digital Transformation and Continuous Improvement initiatives as per the Transformation roadmap
•Build curated, market-leading transformation solutions for the client working with cross-functional teams (internal and external)
•Adherence to internal protocol around project identification, execution, etc. through design thinking workshops, due diligence, re-imagining customer journeys, blueprinting activities, etc. keeping in mind customer effort reduction, improving straight-through processing, etc.
•Team/people management, talent development
•Excel in developing strong stakeholder dialogue, across all levels