Customer Experience Leader

Job Description:As a Quality Assurance Representative at JobsAvenuePH, you will play a vital role in ensuring exceptional customer experiences. Your primary responsibility will be to monitor and evaluate customer interactions, identifying areas for improvement and providing actionable feedback to agents.Responsibilities:Conduct thorough assessments of...

Customer Experience Executive - Quezon CityAt Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We...

Customer Success LeaderSophos is a global leader in advanced security solutions. The company has acquired Secureworks, combining two pioneers in the cybersecurity industry with innovative AI-optimized services and products.We are seeking a skilled Customer Success Leader to focus on our most strategic customers. This role will involve managing named...

JobsAvenuePH is seeking a Customer Experience Improvement Specialist to join our team at Alorica Cubao/Centris. As a key player in our organization, you will play a vital role in ensuring that our customers receive the highest level of service excellence.Your primary responsibility will be to monitor and evaluate customer interactions to identify areas for...

As a Freight Forwarding Operations Manager at Avanteph Staffing and Consultancy Inc., you will be responsible for overseeing the daily operations of our freight forwarding company, ensuring the seamless coordination of shipments, and optimizing logistics processes.Key SkillsBachelor's degree in Business, Supply Chain Management, Logistics, or a related...

Key Responsibilities:The Brand Experience Leader will be responsible for creating engaging visual experiences that bring our brand to life.This includes developing and executing visual content strategies that align with the company's brand identity, as well as maintaining and enforcing brand standards across all visual communications.The ideal candidate will...

We deliver happiness to millions of customers around the world through our customer experience firm at Everise, Inc. Our specialty sectors include healthcare, travel, technology, and financial services. We excel at solving customer problems on behalf of some of the world's biggest brands.About the RoleThe Graphic Design Manager will be responsible for...

Requirements: - Must have collections account experience for minimum of 2 years- With experience in a BPO setup as Team Leader- With 1 to 2 years of experience as Team Leader/Supervisory role- Amenable to work onsiteLocation: Alabang

We are seeking a highly skilled Customer Experience Expert to join our remote support team. As a key member of our team, you will be responsible for delivering exceptional customer experiences through chat support.About the RoleThis is an exciting opportunity to join our team as a Customer Experience Expert, providing world-class support to customers across...

Job SummaryThe Customer Experience Director is responsible for leading a team of sales associates to deliver exceptional customer experiences and drive sales growth.Duties include :Developing and implementing customer-centric sales strategies.Leading a team of sales associates to achieve sales targets and provide exceptional customer service.Managing store...

We are seeking a highly skilled Quality Assurance Representative to join our team at JobsAvenuePH. As a key member of our quality assurance team, you will be responsible for monitoring customer interactions, providing feedback to agents, and collaborating with leadership to drive improvements in customer experience.Key Performance Indicators:Customer...

Job SummaryWe are seeking a highly motivated Customer Experience Associate to join our team. The successful candidate will be responsible for handling customer inquiries, providing support, and ensuring a positive customer experience.Key Accountabilities:Handle customer inquiries via phone, email, chat, or social media.Provide information about products,...

Job Overview: As a seasoned Customer Experience Manager, you will play a critical role in ensuring that our customers receive exceptional service. This role involves scheduling appointments, managing department schedules, and maintaining customer relationships. If you are a results-driven and customer-focused individual with excellent communication skills,...

Job Summary:We are seeking a highly skilled Customer Service Associate to join our team at Marivent Hotels and Resorts Inc. This role requires excellent communication skills, attention to detail, and the ability to provide exceptional customer service.About the Role:Provide information about promos and services to customers.Address and resolve customer...

Transforming LivesRemitly's vision is to transform lives with trusted financial services that transcend borders. Our team helps immigrant communities send over $6 billion a year to their loved ones using our all-digital money transfer platform. We're committed to providing the most trusted financial service products on the planet.As a key member of our team,...

At Addforce, we're seeking a highly skilled Customer Experience Associate to join our team. As a key member of our organization, you'll play a vital role in providing exceptional support to our customers.The ideal candidate will possess excellent communication skills and the ability to work effectively in a dynamic environment. With at least 6 months of BPO...

About UTAKUTAK is committed to delivering exceptional customer experiences. As a Director of Customer Experience, you will be responsible for leading our customer success strategy and driving business growth.Key ResponsibilitiesDeveloping and executing customer success strategies to improve engagement and retention.Leading cross-functional teams to achieve...

Job DescriptionAs a Restaurant Leader, you will be responsible for leading a shift team to achieve operational objectives and exceed customer expectations. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.Key ResponsibilitiesLead a shift team to achieve operational...

E Source Systems Multipurpose CooperativeService Ambassador RoleIn this role, you will serve as the main point of contact for customer inquiries and support, providing exceptional service to ensure customer satisfaction and retention.You will work closely with the team to improve service delivery and promote company products and services.Key TasksManage...

About the JobSecurity Bank Corporation is seeking a talented Customer Value Proposition Leader to join our team.The successful candidate will be responsible for developing and executing strategies to enhance our Customer Value Propositions (CVPs) and drive business results.