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Purchasing and Activation Professional

1 week ago

Manila, National Capital Region, Philippines Turnitin Full time

Job Description:

We are seeking a highly organized and detail-oriented Order Processing Specialist to join our team. As an Order Processing Specialist, you will be responsible for accurately processing purchases and managing customer accounts. Your primary goal will be to provide exceptional support to our customers, ensuring timely and accurate order fulfillment and effective issue resolution.

Responsibilities:

  • Purchase Order Processing: Process purchase orders from external customers, including account activations and other requests.
  • Internal Customer Support: Act as the primary point of contact for internal customers, communicating directly or through the sales organization to close business and complete administrative tasks.
  • Project Management: Manage regular and ad-hoc projects, gathering information from multiple departments within the company to ensure seamless execution.

Requirements:

  • High Level of Attention to Detail: You must have a high level of attention to detail and organizational skills to effectively manage multiple priorities and deadlines.
  • Excellent Communication Skills: You must possess excellent verbal and written communication skills to effectively communicate with internal and external customers.
  • Customer-Focused: You must be customer-focused, with a strong emphasis on providing exceptional support and resolving issues promptly.

Benefits:

  • Competitive Salary: Turnitin offers a competitive salary package that reflects your value to the organization.
  • Total Rewards Package: We offer a comprehensive total rewards package that includes time off, health and wellness programs, and other benefits that prioritize your overall well-being.
  • Remote-Centric Culture: We empower our employees to work with purpose and accountability in a way that best suits them, supported by a remote-centric culture that prioritizes flexibility and work-life balance.