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IT Support Coordinator

1 week ago

Cebu City, Central Visayas, Philippines Outsourced Full time

**Job Summary:**

The Outsourced company is seeking an IT Administrative Assistant to provide administrative support to the IT, Fixed Asset, and Admin Department. The successful candidate will be responsible for coordinating various administrative tasks, managing IT documentation, assisting with Fixed asset management, and liaising with vendors.

About Us:

Outsourced is a leading ISO-certified Philippines offshore outsourcing company providing dedicated remote staff to international companies. We are committed to providing a positive work environment where staff can thrive.

The Role:

This internal position involves providing administrative support to ensure efficient operations and effective communication. Key responsibilities include managing IT-related documentation, coordinating meetings and schedules, maintaining and updating IT asset inventory and procurement processes, and handling vendor communication and coordination.

Key Responsibilities:

  • Manage IT-related documentation, including admin tasks, IT tickets, and inventory records.
  • Coordinate meetings, appointments, and schedules for the IT, FA, and Admin.
  • Assist in maintaining and updating IT asset inventory and procurement processes.
  • Support the onboarding process by coordinating with IT, FA, and Admin for setting up new hires.
  • Handle vendor communication and coordination for software and hardware purchases.
  • Prepare and maintain reports, presentations, and correspondence related to Outsourced projects.
  • Assist with managing and updating the company's IT knowledge base and documentation.
  • Ensure compliance with IT policies and procedures.
  • Assist in basic troubleshooting and IT support tasks, as needed.
  • Provide support during audits, client visits, and staff onsite.
  • Assist with stock management, including company asset issuance, returns, repairs, inventory, safekeeping, and asset documentation.
  • Perform other related duties as assigned.
  • Maintain records of any work done on office premises.
  • Clean and assist with upkeep of the facilities.
  • Order supplies and materials needed for repairs and maintenance, with HQ approval.
  • Respond to and attend to Outsourced HQ concerns.