Quality Advisor

5 days ago


Manila, National Capital Region, Philippines Mondelēz International Full time

**About Mondelēz International**

Mondelēz International is a world-leading snacking company with a diverse portfolio of brands and products. Our mission is to lead the future of snacking by driving growth, innovation, and sustainability.

We are seeking an experienced Quality Advisor to join our Global Business Services team in East Hanover, New Jersey. As a key member of our operations team, you will be responsible for ensuring impeccable service operations and driving standardization and simplification of processes.

Key Responsibilities

  • Use in-depth process and service knowledge to ensure service level agreements and obligations are met
  • Drive standardization and simplification of processes as a co-owner of standard operating procedures
  • Provide input for training materials and ensure compliance with Mondelēz International policies and the law
  • Analyze and report on exceptions and offer recommendations for process improvements
  • Lead the sustainable continuous improvement process for the team

Requirements

  • Experience and knowledge in your specific process area
  • Working in a shared service organization
  • Being a good team player and influencing others
  • Process design and mapping, and business requirement gathering experience
  • Effective communication and interpersonal skills

About This Role

This is an exciting opportunity to drive your future and accelerate your career. If you have a desire to make a meaningful impact and bring your expertise to a dynamic team, we encourage you to apply.



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