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Customer Support Representative

2 weeks ago

Angeles City, Central Luzon, Philippines Work Services Full time

At Work Services, we are seeking a Customer Support Representative to join our team. This role is perfect for individuals who enjoy interacting with customers and providing top-notch service.

About the Job

In this position, you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will also work closely with our team to identify areas for improvement and implement changes to enhance our customer experience.

Key Responsibilities
  • Provide exceptional customer service via phone, email, or chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with our team to identify areas for improvement and implement changes to enhance our customer experience
Requirements
  • Fresh graduates welcome; with or without experience
  • Excellent verbal and written communication skills
  • Ability to remain calm and professional in challenging situations
  • Availability to work flexible schedules, including evenings, weekends, and holidays if required
What We Offer
  • Up to 27,000 monthly salary
  • 20,000 bonus upon signing contract
  • Health insurance coverage
  • Retirement savings plan
  • Paid time off, night diff, and holiday benefits
  • Ongoing training and professional development opportunities