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Virtual Support Representative

3 weeks ago

Angeles City, Central Luzon, Philippines GDV Full time

Job Summary:

We are seeking a skilled Virtual Customer Service Representative to join our team. As a key member of our support team, you will provide exceptional customer service, resolving issues and concerns with professionalism and empathy.

Responsibilities:

  • Provide timely and effective responses to customer inquiries.
  • Address customer complaints and concerns in a fair and efficient manner.
  • Process orders, returns, and other service-related tasks.
  • Maintain accurate customer records and follow up to ensure satisfaction.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Strong communication and problem-solving skills.
  • Ability to work independently in a remote setting.