Digital Delivery Strategist

1 week ago

Biñan, Calabarzon, Philippines beBeeOperations Full time $80,000 - $100,000
Delivery Operations Manager

We are seeking an experienced Delivery Operations Manager to lead our delivery operations across multiple client accounts. This is a strategic and hands-on role ideal for someone who loves to bring structure, solve delivery blockers, and keep people moving forward.

About the Role

  • Main Responsibilities:
  • Oversee the delivery of multiple client projects across web, mobile, and e-commerce platforms.
  • Manage, mentor, and support a team of project managers and delivery staff.
  • Coordinate with design, development, and QA leads to ensure resources are aligned.
  • Track timelines, milestones, blockers, and proactively escalate risks when needed.
  • Serve as a key client contact for delivery-related updates, check-ins, and issue resolution.
  • Work with leadership to continuously improve delivery processes and team capabilities.
  • Contribute to client reporting and forecasting for delivery pipelines.
  • Support onboarding of new clients and ensure delivery expectations are aligned from day one.
  • Bring a ‘can-do’ attitude to everyday problem solving.

Deliver Success

  • Key Deliverables:
  • Client communication: Handle daily project updates and delivery discussions (working alongside project managers).
  • Project success: Make sure clients are happy - expectations set in the beginning are met, risks are managed and mitigation plans are enacted, projects finish on time (shared responsibility with PMs); own delivery health checks and processes across project portfolio.
  • Resource planning: Prioritize and coordinate resources across project managers to mitigate impact of reallocation or resource changes.

Team Leadership

  • Leadership Expectations:
  • PM development: Mentor project managers and handle performance reviews.
  • Process improvement: Find better ways to deliver projects and support the team.
  • Problem solving: Be the go-to person when delivery challenges arise.

Candidate Profile

  • Requirements:
  • 5+ years in delivery management, project management, or digital operations.
  • Experience managing cross-functional digital teams (developers, PMs, QA, etc.).
  • Strong understanding of Agile/hybrid delivery practices.
  • Confident communicator with excellent stakeholder management skills.
  • Able to switch between high-level planning and hands-on issue resolution.
  • Calm under pressure and proactive in finding solutions.
  • Bonus: Experience working with international clients or remote delivery teams.
  • Bonus: Experience in digital agencies or staff augmentation environments.
  • Bonus: A knowledge of AI and how it is being used to increase productivity.

What We Offer

  • Benefits:
  • Work with a high-performing, globally minded AI-driven team.
  • A people-first culture that values growth, ownership, and contribution.
  • Structured career support and optional AI training.
  • The opportunity to help shape the future of how we deliver.
  • A bonus scheme for happy staff and happy customers.

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