Professional Career Advancement Opportunity

In this key position, you will have the opportunity to make a meaningful impact on our organization's success.

The ideal candidate will possess strong leadership skills, with experience in managing complex projects and stakeholders. They will be able to drive data-informed decision-making and foster a culture of continuous improvement within the team.

We are seeking an individual who is self-motivated, results-driven, and able to work effectively in a fast-paced environment. This role requires excellent communication and interpersonal skills, with the ability to build strong relationships with clients and stakeholders.

The successful candidate will be responsible for aligning global programs, providing tactical production support to cross-regional and cross-functional projects, improving critical processes, and interacting with clients/stakeholders to assess, identify, and solve for health risk drivers to achieve customer retention and expansion.

The future team member will also be responsible for planning and leading high-impact initiatives to improve scaled sales efficiency and effectiveness, continuously assessing operational risks, and leveraging operational understanding of client/stakeholder processes to develop and implement corrective actions globally.

This is a fantastic opportunity for an experienced Program Manager looking to take their career to the next level. If you are a motivated and results-driven individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting role.

• Partner with cross-functional teams to assess and identify client health risk drivers, propose corrective action plans.
• Partner with cross-functional teams to develop and maintain strategic roadmaps to drive customer retention and expansion.
• Plan and lead high-impact initiatives to improve scaled sales efficiency and effectiveness.
• Continuously assess operational risks and leverage operational understanding of client/stakeholder processes to develop and implement corrective actions globally.
• Build a culture of globally consistent best practices through continuous improvement by collecting feedback, evaluating efficiencies, and recommending changes to optimize sales delivery.
• Leverage strong interpersonal skills to establish trusted advisor relationships with clients.
• Act as client champion and facilitate timely resolution of client issues, leveraging resources across the company as needed.
• Lead expansion and efficiency projects, including change requests.
• Oversee development and maintenance of knowledge assets to promote repeatability and rapid adoption of best practices.
• Seek guidance and mentorship from higher-level program managers on more complex projects/matters.

• Proficient experience managing mildly complex cross-functional projects and stakeholders, driven by data insights.
• Self-motivated with a strong vision-setting, strategic problem-solving, and action-driving mindset.
• Developing persuasive written and verbal communication skills across diverse teams.
• Experience with process optimization, program management, customer support strategy, or quality assurance.
• 5-7 years of related experience (sales, presales, or sales training preferred).
• Decision-making, consensus-building, and conflict management skills.
• Ability to work under pressure, adapt quickly, be customer-facing, and stay organized.
• Excellent organizational skills with attention to detail.
• Ability to prioritize initiatives based on ROI and impact.
• At least 2 years in a Business Analyst, Solution Architect, Project Manager, or Program Manager role.

As a Program Manager at our organization, you can expect a comprehensive benefits package that includes access to ongoing training and professional development opportunities, flexible work arrangements, and a competitive salary.

We offer a dynamic and supportive work environment that fosters collaboration, innovation, and growth. Our team is passionate about delivering exceptional results, and we are committed to helping you succeed in your role.

We believe in recognizing and rewarding excellence, and we offer a range of recognition and reward programs to help you celebrate your achievements.