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Support Analyst

1 week ago

Pasig, National Capital Region, Philippines Carlos Hilado Memorial State University Full time

Secure Your Career with Technical Expertise and Soft Skills

Key Responsibilities

CGI Philippines offers a supportive environment and plenty of room for professional growth. As a Service Desk Analyst, your primary task will involve delivering top-notch customer service by responding effectively to diverse client needs and concerns.

Professional Growth Opportunities

By joining our dynamic and growing team, you will participate in training sessions and workshops focused on enhancing your IT expertise.

This includes continuous learning through expert-lead sessions, online courses, and hands-on experience with state-of-the-art technology.

Essential Qualities

While performing duties, focus on developing a deep understanding of our company's goals and commitment to innovation, excellence, and superior customer service.

  • Enjoy interacting with others through active listening, speaking clearly and confidently, and asking questions when necessary.
  • Develop a keen eye for detail and strive for perfection in all interactions and documents created during job performance.
  • Keep pace with changing priorities, demonstrate flexibility and adjust seamlessly to shifts and changes in schedules and workload.

Each member of the team contributes valuable insights to encourage collective growth and progress in today's competitive market.