Finance Systems Support Senior Analyst

2 weeks ago


Pasig, National Capital Region, Philippines Allegis Group Full time

Finance and Accounting domain is looking for a Full-Time Finance Systems Support (FSS) Senior Analyst. The FSS Senior Analyst is responsible for the technical support of Finance Systems to ensure the solution within a specified domain meets the needs of the business.

The role requires experience and knowledge in Finance Operations and Finance Information Systems like ERP, CRM, Month End Tools, and Expense Management Systems. The successful candidate will work closely with various teams and analyze requirements from stakeholders, providing operational support by resolving incidents and all system inquiries in a timely manner. This role is critical in the support of core finance systems and is expected to maximize stakeholder engagement and build key relationships with Business Services Manila and the APAC region.

DUTIES AND RESPONSIBILITIES

  • Finance Systems Support: Provide first and second level support, user access administration, and maintenance for financial systems in the areas of Accounting, Invoicing, Travel and Expense, Balance Sheet Reconciliation, and MEC.
  • Basic User Training: Conduct basic training for system users.
  • Power BI Support: Create reports and dashboards for strategic decision-making.
  • Power Automate Support: Streamline tasks, improve productivity, and automate business processes.
  • Systems Issues Troubleshooting: Perform basic and advanced troubleshooting, including root cause analysis.
  • Ticketing System Monitoring: Ensure stakeholder queries are addressed according to SLA.
  • Project Management Support: Test new system features, escalate concerns, and recommend solutions.
  • Stakeholder Management: Build and maintain good relationships with stakeholders.
  • Knowledge Management: Create and maintain SOPs and work instructions, ensuring ISO compliance.
  • Process Improvement: Optimize activities, apply the 80:20 rule, and support process improvements.
  • Analytical and Technical Skills: Proficient in Microsoft Office, VBA for Excel, basic SQL, Power BI, and Cognos; strong analytical and problem-solving skills.
  • Client and Service Focus: Resolve financial systems issues with a customer-centric mindset and strong service focus.
  • Communication and Coordination: Excellent written and verbal communication, attention to detail, accuracy, and effective time management.
  • Adaptability and Learning: Quickly learn in-house IT systems and vendor products; multitask and handle multiple service initiatives.
  • Work Environment: Results-oriented, able to work under pressure with minimal supervision, and thrive in a fast-paced environment.

MINIMUM EDUCATION AND /OR EXPERIENCE

  • Bachelor's degree in finance, Accounting, Information Systems, or equivalent.
  • 3-5 years of relevant finance system work experience, including Month End Close Tools, ERP Systems, and areas like Accounts Payable, Accounts Receivable, or General Ledger.
  • Experience providing Level 1 and/or Level 2 support on financial systems, with knowledge of change and release management procedures.
  • Familiarity with change/incident/problem management systems (e.g., ServiceNow) and experience in a BPO/Shared Services environment.

Seniority level: Not Applicable

Employment type: Full-time

Job function: Accounting/Auditing

Industries: Staffing and Recruiting

#J-18808-Ljbffr
  • Senior Analyst

    4 days ago


    Pasig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    Direct HiringSenior Analyst, ERP SystemsWork setup: Fulltime onsite reportingLocation: Pasay CityWork Schedule: Morning ShiftSalary: up to 68,000 + complete benefitsQualifications:— Bachelor's Degree in Accounting, Business Information Systems, Computer Science or related discipline— Minimum 5 years of relevant experience as Business...


  • Pasig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Services Philippines is a leading provider of IT solutions, and we are seeking a talented Senior Analyst to join our team. As a key member of our ERP Systems department, you will play a critical role in supporting and implementing our ERP systems, ensuring they meet the needs of our business users.The successful candidate will have a minimum...


  • Pasig, National Capital Region, Philippines AboitizPower Full time

    Position SummaryResponsible for overall management, optimization, and strategic development of the business group's financial systems, ensuring their efficiency, accuracy, and alignment with organizational goals; proactively work with the Thermal Finance teams in reviewing processes, identifying opportunities for process optimization, reducing manual...


  • Pasig, National Capital Region, Philippines Q2 HR Solutions Full time

    Job OverviewQ2 HR Solutions is seeking a seasoned Senior Financial Analyst to join our team. As a key member of our finance department, you will be responsible for analyzing financial data, developing forecasts, and providing actionable insights to support business decision-making.The successful candidate will possess:A Bachelor's degree in Finance,...


  • Pasig, National Capital Region, Philippines MCI Full time

    About the OpportunityWe are looking for a strategic-thinking Senior Financial Analyst to join our finance team. As a Senior Financial Analyst, you will be responsible for analyzing financial data, developing forecasts, and providing recommendations to management on financial matters.The ideal candidate will have a strong background in finance and accounting,...


  • Pasig, National Capital Region, Philippines PG Finance Full time

    Role DescriptionSenior CI/Appraiser JobWe are seeking a highly skilled Senior CI/Appraiser to join our team at PG Finance. The successful candidate will be responsible for conducting thorough property inspections, evaluating loan applications, and preparing comprehensive appraisal reports.ResponsibilitiesConduct property inspections to gather accurate...

  • Finance Analyst

    4 days ago


    Pasig, National Capital Region, Philippines TaskUs Full time

    About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

  • Finance Analyst

    1 week ago


    Pasig, National Capital Region, Philippines San Miguel Foods Full time

    The Finance Analyst is responsible for costing and other financial services tasks to provide support to the Finance Supervisor in implementing overall finance functions which includes the analysis of revenue and expenses, the preparation of budget and long term plans, preparation of various studies and ensuring Business Units adherence to tax laws and...


  • Pasig, National Capital Region, Philippines PG Finance Full time

    Company OverviewAbout PG FinancePG Finance is a premier lending company with over 25 years of experience in providing business and personal loans. We pride ourselves on offering flexible terms and interest rates tailored to meet the unique needs of our clients.Job DescriptionWe are seeking a highly skilled Senior CI/Appraiser to join our team. The successful...


  • Pasig, National Capital Region, Philippines Q2 HR Solutions Full time

    A Senior Financial Analyst plays a crucial role in analyzing financial data, providing insights, and supporting strategic decision-making within an organization. The role typically involves working with financial statements, budgeting, forecasting, and conducting financial analysis to guide business decisions. The Senior FA collaborates with various...


  • Pasig, National Capital Region, Philippines Grab Full time

    About Us: Grab is Southeast Asia's leading superapp, providing a range of services from food delivery to financial management. Our Technology Services team aims to deliver seamless experiences to all employees. As a Senior Application Support Specialist, you will be part of this dynamic team.Your Responsibilities:Operational support for Finance applications,...


  • Pasig, National Capital Region, Philippines Grab Full time

    About the Role: As a Senior Application Support Specialist, you will be responsible for providing operational support for Finance applications. Your primary responsibility will be to resolve incoming issues and ensure swift and efficient resolution.The Critical Tasks You Will Perform:Furnish support to Finance users on system-related issues, including system...


  • Pasig, National Capital Region, Philippines Grab Full time

    About This Opportunity: As a Senior Application Support Specialist, you will play a crucial role in ensuring the smooth operation of Finance systems. You will work closely with other teams to resolve issues and maintain system integrity. This role requires strong technical skills and excellent problem-solving abilities.Your Key Responsibilities:Providing...

  • Systems analyst

    3 days ago


    Pasig, National Capital Region, Philippines JobsAvenuePH Full time

    On-site - Pasig 3-5 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionAs a Systems Analyst, you'll play a pivotal role in analyzing business processes, finding areas for enhancement, designing and implementing IT systems, troubleshooting issues, offering technical support to audit staff, and ensuring compliance with regulations through collaboration with...

  • Support Analyst

    5 days ago


    Pasig, National Capital Region, Philippines IQ-EQ Full time

    IQ-EQ Pasig, National Capital Region, PhilippinesSupport AnalystIQ-EQ Pasig, National Capital Region, Philippines2 days ago Be among the first 25 applicantsCompany DescriptionIQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family...

  • IT Business Analyst

    4 days ago


    Pasig, National Capital Region, Philippines Robinsons Land Corporation Full time

    Information Technology Job FunctionWe are looking for a highly skilled IT Business Analyst - SAP Finance Expert to join our team. Key responsibilities include system development and configuration, quality assurance, and troubleshooting.System Development and Configuration: Creates and implements solutions to meet business needsQuality Assurance and Testing:...


  • Pasig, National Capital Region, Philippines Hive Health Full time

    Ready to make an impact? At Hive Health and HPPI, a subsidiary of Hive Health, we're on a mission to make healthcare radically more accessible for all—and we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innovative environment and want to work on solutions that truly matter, we'd love to meet youAbout usHive...

  • Finance Analyst

    6 days ago


    Pasig, National Capital Region, Philippines San Miguel Corporation Full time

    We are seeking a detail-oriented and analytical individual to join our team as Finance Analyst (Credit). The ideal candidate will have a strong background in finance or accountancy, with hands-on experience in corporate auditing processes. This position plays a crucial role in assessing credit risk, managing customer accounts, and supporting the financial...


  • Pasig, National Capital Region, Philippines KMC Solutions, Inc. Full time

    We are looking for an experienced Information Systems Analyst to help us improve our information systems.The successful candidate will have a strong understanding of information systems and be able to design and implement efficient information systems. Ensuring data security and integrity is also a critical aspect of this role.Key responsibilities of the...


  • Pasig, National Capital Region, Philippines Polytechnic University of the Philippines Full time

    Job DescriptionAbout the JobWe are seeking a skilled Corporate Finance Analyst to support our team in completing engagements and transactions. The ideal candidate will have strong analytical, strategic, and presentation skills.Key ResponsibilitiesPrepare complex financial modelsValue companies and intangible assetsSupport Mergers and Acquisition...