Customer Service Associate
1 month ago
neksjob is a dynamic organization seeking a skilled Customer Service Associate to join our team.
Job OverviewWe are looking for an exceptional individual with excellent communication skills and customer service experience. The ideal candidate will be able to respond promptly to customer inquiries, resolve issues efficiently, and provide top-notch support.
ResponsibilitiesThe successful applicant will be responsible for:
- Responding to customer calls and emails in a timely and professional manner;
- Providing accurate product information and resolving customer complaints effectively;
- Collaborating with internal teams to address complex customer issues;
- Meeting performance targets and exceeding customer satisfaction standards;
To be considered for this role, you must have:
- A high school diploma or equivalent;
- At least 6-12 months of customer service experience in a call center environment;
- Excellent written and verbal communication skills;
- A willingness to work on-site at our office;
In exchange for your hard work and dedication, we offer:
- A competitive salary of $45,000 - $60,000 per year;
- Paid training and career development opportunities;
- Career advancement possibilities within the company;
At neksjob, we value our employees and strive to create a positive work environment that fosters growth and success. We believe in recognizing and rewarding outstanding performance, and we offer regular performance incentives to our staff members.
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