Customer Support Associate for Concentrix in Baguio City
6 days ago
We are seeking a highly skilled and enthusiastic Customer Support Associate to join our team at Concentrix in Baguio City. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their queries and issues in a timely and professional manner.
Key Responsibilities- Respond to customer inquiries via phone, email, or chat
- Resolve customer complaints and concerns in a fair and timely manner
- Work collaboratively with internal teams to resolve complex customer issues
- Maintain accurate records of customer interactions
To be successful in this role, you will need:
- Senior High School Graduate
- Must not be enrolled in any school
- With or without work experience
We offer a competitive salary package, including:
- A base salary of PHP 18,000 - 22,000 per month
- Overtime pay and bonuses
- Free training and development programs
- Opportunities for career growth and advancement
This role is based in Baguio City, but we have multiple locations across the Philippines. You can choose from:
- Baguio City
- Pampanga
- Davao
- Makati
- Quezon City
- Alabang
- Nuvali
If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application, including your CV and contact details.
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