Customer Support Associate for Concentrix in Baguio City

6 days ago


Baguio City, Cordillera, Philippines Hr1001 Full time
About the Role

We are seeking a highly skilled and enthusiastic Customer Support Associate to join our team at Concentrix in Baguio City. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving their queries and issues in a timely and professional manner.

Key Responsibilities
  • Respond to customer inquiries via phone, email, or chat
  • Resolve customer complaints and concerns in a fair and timely manner
  • Work collaboratively with internal teams to resolve complex customer issues
  • Maintain accurate records of customer interactions
Requirements

To be successful in this role, you will need:

  • Senior High School Graduate
  • Must not be enrolled in any school
  • With or without work experience
What We Offer

We offer a competitive salary package, including:

  • A base salary of PHP 18,000 - 22,000 per month
  • Overtime pay and bonuses
  • Free training and development programs
  • Opportunities for career growth and advancement
Location

This role is based in Baguio City, but we have multiple locations across the Philippines. You can choose from:

  • Baguio City
  • Pampanga
  • Davao
  • Makati
  • Quezon City
  • Alabang
  • Nuvali
How to Apply

If you are a motivated and customer-focused individual who is looking for a new challenge, please submit your application, including your CV and contact details.



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