Patient Care Specialist

24 hours ago


Tarlac City, Central Luzon, Philippines beBeeAdvocate Full time ₱600,000 - ₱800,000
Job Overview

We are seeking a compassionate and dedicated patient advocate to assist individuals in navigating the complexities of the healthcare system.

This role involves enrolling patients in financial aid programs, managing post-enrollment work such as submitting claims or ordering medications, reviewing patient enrollments for accuracy and completeness, escalating and appealing denials, coordinating medication deliveries to designated pharmacies, and providing exceptional customer service.

The ideal candidate will have a passion for patient well-being, strong listening and communication skills, excellent written and verbal communication skills, proficiency in computer skills, attention to detail, and the ability to offer emotional support and empathy.

Key Responsibilities
  • Enroll patients in financial aid programs
  • Manage post-enrollment work such as submitting claims or ordering medications
  • Review patient enrollments for accuracy and completeness
  • Escalate and appeal denials
  • Coordinate medication deliveries to designated pharmacies
  • Provide exceptional customer service
Requirements
  • Proven experience working in high-performance environments
  • Hands-on experience working in healthcare is required
  • High school diploma or equivalent
  • Strong listening and communication skills
  • Excellent written and verbal communication skills
  • Proficient in computer skills
  • Attention to detail
  • Ability to offer emotional support and empathy
  • Passion for patient well-being
  • Pass standard background check and drug screen


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