Client Service Specialist Medical

3 days ago


Davao City, Davao, Philippines Sixeleven Global Services & Solutions, Inc. Full time
Job Overview

This is a dynamic role that requires a unique blend of medical expertise, customer service, and sales skills. As a Client Service Specialist Medical, you will be responsible for providing accurate and detailed information about PADRA Clinic's medical services, while also promoting the clinic's services to prospective and existing patients.

Responsibilities
  1. Provide Medical Information:
    1. Deliver accurate and detailed information about PADRA Clinic's medical services, focusing on hair transplants and other cosmetic procedures.
    2. Answer patient inquiries regarding pre- and post-procedure care, treatment options, and general medical concerns.
  2. Engage with Patients:
    1. Conduct outbound and inbound calls to promote PADRA Clinic's services.
    2. Identify patient needs and recommend appropriate services and treatments.
    3. Convert inquiries into consultations by effectively communicating the benefits of PADRA Clinic's services and scheduling appointments.
  3. Administrative Tasks:
    1. Maintain accurate and detailed records of patient interactions and transactions in the clinic's CRM system.
    2. Participate in ongoing training to improve medical knowledge, sales techniques, and customer service skills.
Requirements
  • Education:
    • Bachelor's degree in a medical-related field or equivalent experience.
  • Experience:


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