Data Driven CRM Project Lead

7 days ago


Mandaluyong City, National Capital Region, Philippines Asticom Full time

About Asticom

Asticom is a leading provider of innovative technology solutions, dedicated to helping businesses thrive in today's fast-paced digital landscape. Our team of experts works tirelessly to deliver cutting-edge CRM solutions that drive real results.

Job Summary

We are seeking an experienced Data Driven CRM Project Lead to join our dynamic team. As a key member of our operations department, you will be responsible for overseeing CRM-related projects from initiation to completion, ensuring seamless execution and successful delivery. Your expertise in Microsoft Dynamics will be instrumental in optimizing business processes and enhancing customer engagement strategies.

About the Role

  • Project Management: You will lead and manage CRM-related projects, working closely with various departments to ensure alignment and proper execution.
  • CRM Expertise: With your extensive knowledge of Microsoft Dynamics, you will optimize processes, enhance functionality, and improve customer engagement strategies.
  • Team Coordination: You will collaborate with cross-functional teams to ensure smooth communication and effective project execution.
  • Problem-Solving: Your analytical skills will enable you to identify potential issues or risks, allowing you to proactively resolve them and minimize disruption to project timelines and objectives.
  • Data-Driven Insights: You will analyze CRM data and metrics to ensure project outcomes align with business objectives, using insights to guide decision-making.
  • Training & Support: You will develop training materials and conduct training sessions for end-users on CRM systems to ensure adoption and effective usage.
  • Continuous Improvement: Your ability to stay up-to-date with CRM trends and emerging technologies will enable you to make recommendations for improvements or new tools to enhance CRM strategy.

Requirements

  • Experience with CRM integration across multiple systems.
  • Familiarity with marketing automation tools integrated with CRM platforms.
  • Knowledge of CRM analytics and reporting tools.
  • Ability to manage multiple projects simultaneously in a fast-paced environment.

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