Senior Technical Advocate

24 hours ago

Pasig, National Capital Region, Philippines beBeeSupport Full time $100,000 - $120,000
Customer Support Role

This is a key position in our organization that involves working closely with customers to understand their needs and provide them with solutions.

The customer support role requires excellent communication skills, a patient demeanor, and the ability to think critically.

Responsibilities
  • Interact with customers through various channels such as email, phone, and chat to resolve their issues.
  • Work collaboratively with internal teams to identify and implement solutions to customer complaints.
  • Document all customer interactions and update relevant systems accordingly.
  • Participate in ongoing training and professional development to enhance technical and soft skills.
Requirements
  • Excellent written and verbal communication skills.
  • Strong analytical and problem-solving skills.
  • Able to work in a fast-paced environment and manage multiple priorities.
  • Basic knowledge of computer systems and software applications.
  • Ability to work effectively in a remote team environment.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Flexible work arrangements to accommodate different lifestyles.

  • Senior Technical Support Advocate

    2 days ago

    Pasig, National Capital Region, Philippines Boldrimpact Full time

    OverviewA LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across...

  • Senior Technical Support Advocate

    5 days ago

    Pasig, National Capital Region, Philippines Boldr Full time $70,000 - $120,000 per year

    A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across five...

  • Customer Success Advocate

    1 day ago

    Pasig, National Capital Region, Philippines beBeeSupport Full time ₱15,000 - ₱25,000

    Job OpportunityThe role of a Customer Success Advocate plays a vital part in helping customers achieve success with our software solution by providing prompt support, proactive solutions, and delivering an exceptional client experience.This position focuses on building strong relationships with customers, offering tailored guidance, and troubleshooting...

  • Senior Technical Business Analyst

    2 weeks ago

    Pasig, National Capital Region, Philippines beBeeImplementation Full time ₱800,000 - ₱1,200,000

    Job Title: Senior Implementation LeadJob Description:A key role exists to bridge the gap between business objectives and technical implementation for assigned SaaS platforms. Responsibilities include gathering, documenting, and analyzing requirements from stakeholders, effectively communicating them to developer teams to ensure the implementation meets...

  • Technical Support Advocate T1

    2 weeks ago

    Pasig, National Capital Region, Philippines Boldr Full time

    OverviewA LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across...

  • Technical Support Advocate T1

    1 week ago

    Pasig, National Capital Region, Philippines Boldrimpact Full time

    A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities around the world.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across five...

  • Technical Support Specialist

    1 day ago

    Pasig, National Capital Region, Philippines beBeeCustomer Full time ₱1,080,000 - ₱1,680,000

    Job Title: Technical Support AdvocateA career in technical support offers a challenging and rewarding opportunity to make a real difference in people's lives.This role is ideal for individuals who enjoy problem-solving, are passionate about delivering excellent customer experiences, and have strong communication skills.As a Technical Support Advocate, you...

  • Customer Experience Advocate

    1 day ago

    Pasig, National Capital Region, Philippines beBeeTechnical Full time $40,000 - $60,000

    OverviewApollo is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally. Founded in 2015, Apollo provides sales and marketing teams with access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in...

  • Senior Customer Advocate

    1 week ago

    Pasig, National Capital Region, Philippines BOLDR PH, INC. Full time $4,000 - $6,000 per year

    A LITTLE BIT ABOUT BoldrBoldr is the first global B-Corp dedicated to delivering world-class Client experiences while creating access to dignified, meaningful work in communities worldwide.We are a global team, united by our desire to connect diverse people with common values for boldr impact.We employ just over a thousand team members across five countries...

  • Senior Technical Support Specialist

    1 week ago

    Pasig, National Capital Region, Philippines beBeeTechnical Full time ₱6,000,000 - ₱8,000,000

    About This Role">">A high-performing Support Engineer is needed to join the team, delivering top-tier support and guidance to customers.">Your Key Responsibilities:">">Handle complex customer inquiries related to Afresh solutions, troubleshooting and investigating issues using SQL and databases.">As a key liaison for specific customers, you'll ensure a...