
Electric Vehicle Dealership After Sales Team Lead
1 day ago
We are seeking a skilled professional to fill the role of Aftersales Manager
This position will oversee the after-sales operations, ensuring efficient servicing and parts availability while delivering excellent customer support.
The Aftersales Manager will directly contribute to customer satisfaction, retention, and repeat business, which are critical drivers of dealership profitability and brand reputation.
The successful candidate will be responsible for building and leading the dealer after sales team to maintain brand standards and ensure the development of skilled personnel.
- Build and lead the dealer after sales team to maintain brand standards and ensure the development of skilled personnel
- Coordinate with other dealer departments to implement policies and management requirements
- Enforce daily compliance with Service and Parts Operations Standards, ensuring consistent service quality and parts availability
- Manage parts ordering and inventory levels, maintaining stock to support efficient service operations
- Monitor and track aftersales performance and operations, conducting audits and self-evaluations to drive continuous improvement
- Implement and support improvement initiatives such as the
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Operational Excellence Specialist
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Operations Manager
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