Global Cash Collector Role

3 days ago

Bacoor, Calabarzon, Philippines beBeeCollection Full time ₱40,000 - ₱50,000

At Turnitin, we are looking for a talented Cash Collection Specialist to join our team.

This role involves working in a fast-paced global environment to efficiently collect cash from customers. You will be responsible for proactive communication with customers to facilitate timely payments and maintain positive relationships while ensuring adherence to company policies and procedures.

Responsibilities:
  • Manage a high-volume multi-currency ledger, ensuring adherence to agreed-upon terms.
  • Develop and maintain customer relationships both internal and external, taking into account cultural and regional differences with respect, while effectively enforcing agreed terms.
  • Query handling and investigation, liaising with other departments to ensure swift resolutions of queries and efficient OTC flow.
  • Cash allocation, assisting with identification of payments and ensuring short paid reason is identified and correctly categorized and resolved within the month payment received.
  • Carefully and sensitively process final notices, working with internal stakeholders, taking appropriate levels of action in cases of non-payments, including up to account closure and service termination.
  • Ensure all document processes are followed and DOA's approvals adhered to at all times.
  • Enable the business to meet its cash collection targets and needs.

As a successful candidate, you will possess:

Qualifications:
  • 3+ years proven track record of successful cash collecting in a busy global AR team.
  • Tenacious and professionally assertive.
  • Advanced Excel skills and hands-on exposure to accounting systems (NetSuite preferred).
  • Ability to communicate effectively with both technical and non-technical colleagues.
  • Strong written and oral communication skills along with strong interpersonal skills and relationship building.
  • Strong organizational and planning skills with the ability to prioritize and manage workload involving multiple tasks, responsibilities, and deadlines with follow-through and minimal supervision.
  • Self-starter and proactive thinker.
Benefits:

Turnitin offers a competitive total rewards package that includes generous time off, health and wellness programs, and a comprehensive benefits plan.

  • Remote-first culture
  • Health care coverage
  • Education reimbursement
  • Competitive paid time off
  • 4 self-care days per year
  • National holidays
  • 2 founder days + Juneteenth observed
  • Paid volunteer time
  • Charitable contribution match
  • Monthly wellness or home office reimbursement
  • Access to modern health (mental health platform)
  • Parental leave
  • Retirement plan with match/contribution

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