Performance Improvement Analyst

3 days ago


Cebu City, Central Visayas, Philippines Neksjob Corporation Full time
Job Description:
As a Customer Service Analyst - Sales Coach, you will play a critical role in ensuring that customer service operations are efficient, effective, and aligned with business goals. Your responsibilities will include:

* Analyzing customer interactions to identify areas of improvement
* Developing strategies to enhance the customer experience
* Collaborating with cross-functional teams to drive business outcomes
* Communicating complex data insights effectively to both technical and non-technical stakeholders

We are looking for a highly skilled and motivated individual who is passionate about delivering exceptional customer experiences. If you have a strong analytical background and excellent communication skills, we encourage you to apply for this exciting opportunity.

Requirements:
- Bachelor's degree in Business Administration, Marketing, or a related field
- Excellent analytical and problem-solving skills
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and meet deadlines

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.

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