Team Leader

1 week ago

Davao City, Davao, Philippines beBeeLeadership Full time ₱1,800,000 - ₱2,400,000
Job Title: Team Leader

We are seeking an experienced and skilled Team Leader to oversee our team's daily operations.

  • Provide exceptional service to clients by handling calls, tickets, and resolving issues in a timely manner.
  • Work collaboratively with the training team to ensure new hires receive comprehensive onboarding and support.
  • Conduct regular performance reviews and provide constructive feedback to enhance agent productivity.

Requirements:

  • Strong leadership and communication skills to motivate and guide the team.
  • Demonstrated expertise in performance management, quality assurance, and analytical techniques.
  • Able to work effectively under pressure, prioritize tasks, and meet deadlines.

Benefits:

  • Fully remote work environment with flexible scheduling options.
  • Ongoing professional development opportunities to enhance your skills and career growth.

What We Offer:

  • A supportive and inclusive team culture that prioritizes employee well-being.
  • A competitive compensation package and benefits program.

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