
Experienced Fire Alarm Service Manager Required
2 days ago
Our organization is seeking a highly skilled Fire Alarm Service Manager to lead our service department. This role is responsible for managing service operations, coordinating technicians, and ensuring prompt responses to customer inquiries.
The ideal candidate will have strong problem-solving skills, experience in fire alarm systems, and the ability to diagnose issues remotely to determine the best course of action.
This position requires a high level of organizational and communication skills to effectively manage multiple tasks and coordinate with technical teams.
Responsibilities:- Answer customer inquiries related to fire alarm systems and provide solutions to their problems
- Respond to off-hours answering service calls and ensure emergency service needs are met
- Schedule service calls based on priority and availability
- Coordinate and schedule technicians to ensure efficient deployment of resources
- Provide customers with timely notifications and updates on service status
- Assess fire alarm system issues remotely and determine whether a technician needs to be dispatched
- Proven experience in fire alarm systems and troubleshooting technical issues
- Strong organizational and problem-solving skills with the ability to manage multiple tasks
- Excellent communication skills, both verbal and written
- Ability to diagnose issues remotely and provide appropriate solutions
- Experience in coordinating technicians and managing service schedules
- Familiarity with industry regulations and compliance standards
This role offers a unique opportunity to work in a dynamic environment and contribute to the success of our organization. We offer a competitive compensation package and opportunities for professional growth and development.
OthersOur organization values diversity and inclusion in the workplace and is committed to providing equal employment opportunities to all applicants. We look forward to receiving your application and discussing this exciting opportunity further.
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