Senior Fire Alarm System Specialist

3 days ago

Cavite City, Calabarzon, Philippines beBeeExpertise Full time ₱15,000 - ₱20,000
Job Title:

Fire Alarm System Manager

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  • Answer and manage incoming service calls in a timely manner.
  • Respond to off-hours answering service inquiries with professionalism and courtesy.
  • Schedule service appointments and dispatch technicians efficiently.
  • Communicate with customers via email and phone, addressing concerns and service needs promptly.
  • Provide timely notifications and updates to customers regarding their service requests.
  • Assess fire alarm system issues remotely and determine the best course of action.
  • Determine whether to dispatch a technician or provide troubleshooting guidance over the phone.
  • Maintain accurate and up-to-date service records and ensure compliance with industry standards.
Required Skills and Qualifications:
  • Minimum 1 year of hands-on experience with fire alarm systems.
  • Ability to diagnose fire alarm issues over the phone and recommend the best course of action.
  • Strong verbal and written communication skills for effective customer interactions.
  • Organizational skills to manage schedules, prioritize tasks, and coordinate with technicians efficiently.
  • Quick decision-making skills to determine service requirements.
  • Experience using scheduling and service management software.
Preferred Qualifications:
  • Certifications in fire alarm systems or related fields.
  • Previous experience managing a service department or team.
  • Familiarity with industry regulations and compliance standards.
Benefits:
  • Competitive salary.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
Others:

This role requires strong technical expertise in fire alarm systems, enabling accurate issue diagnosis and effective resolution planning. As a Fire Alarm System Manager, you will play a critical role in ensuring the seamless delivery of services to our customers. If you are a motivated and organized individual with a passion for fire alarm systems, we encourage you to apply for this exciting opportunity.

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