IT Escalation Specialist

About the RoleWe are seeking an exceptional Senior Escalations Representative to join our team at Viventis Search Asia. This is a fantastic opportunity for skilled professionals to grow their careers in a dynamic and supportive environment.Responsibilities Include:Leadership and Mentoring: Develop and lead a high-performing support escalations team,...

Five9 Inc. OverviewAs a Cloud TAC Engineer, you will join a team dedicated to providing top-notch customer support and driving innovation in cloud contact center solutions. With a strong focus on technical expertise and collaboration, this role offers an excellent opportunity to grow your skills and contribute to the company's success.ResponsibilitiesThe...

Established in 1960, CONCEPCION–OTIS Philippines, Inc. is a leader in the manufacturing and distribution of home appliances and industrial solutions.The company proudly carries global brands like Carrier, Midea, Shark Ninja, and Condura to Filipino homes and businesses.Celebrating over six decades of excellence, Concepcion-Otis Philippines, Inc. (COPI)...

**Job Overview**The Procurement Specialist will play a critical role in supporting the business by facilitating order processing, communication, invoicing, and administration. This individual will be responsible for developing a rapport with Microsoft, processing orders quickly and accurately, driving repeat business, troubleshooting roadblocks, and...

About the RoleWe are seeking an experienced Contract Billing Specialist to join our team at Prime IT Inc. As a Contract Billing Specialist, you will be responsible for accurately preparing and processing invoices for clients based on contractual agreements.You will play a key role in ensuring timely billing, resolving billing discrepancies, and maintaining...

A great opportunity has arisen for an experienced Accounting Specialist to join our team at Geidi IT Services Inc. As an Accounting Specialist, you will be responsible for managing the company's financial operations, including accounts payable and receivable.The ideal candidate will have a strong background in accounting and be proficient in MYOB. They will...

Job OverviewThe IT by Design Philippines Inc. seeks a skilled Technical Support Engineer to handle complex technical issues that have been escalated from the service desk team.This role involves troubleshooting advanced IT problems, providing resolutions, and collaborating with various teams to ensure smooth IT operations.Main ResponsibilitiesIncident...

As a Support Specialist at Boldr, you will be responsible for interacting with clients to provide accurate information, track issues, and ensure proper escalation. You will also identify opportunities for process improvement and deliver excellent customer service and satisfaction.Your ResponsibilitiesInteract with clients to provide information and track...

About the RoleWe are looking for a skilled Budget Specialist to join our team. In this role, you will be responsible for validating budget uploads and transfer requests to ensure accuracy and compliance.You will also address budget-related inquiries and escalate concerns to supervisors/managers as needed.

RNG Games Operational SpecialistMegaXcess IT Solutions Inc. is seeking a highly skilled RNG Games Operational Specialist to join our team.The role of the RNG Games Operational Specialist is to directly supervise and oversee the daily operations of a Market Analysis Team that works within the online gaming industry, as well as directly collating and analyzing...

Job DescriptionThe Problem Resolution Expert will be responsible for handling complex technical issues escalated from the service desk team.This role involves troubleshooting advanced IT problems, providing resolutions, and collaborating with various teams to ensure smooth IT operations.ResponsibilitiesIssue Resolution: Diagnose and resolve complex hardware,...

Job Description: We are seeking a highly skilled Content Moderator Specialist to join our team at Genpact Services LLC. As a Content Moderator Specialist, you will be responsible for providing real-time support and coaching to our moderators, ensuring they follow policies and guidelines. You will also handle escalation cases, moderate egregious content, and...

About the RoleWe are seeking an experienced Collections Specialist to join our team at BDA, LLC. In this role, you will be responsible for managing a large portfolio of accounts, working closely with customers to resolve outstanding issues and ensure timely payments. You will also be required to identify and escalate complex issues that require senior-level...

Job Type: Fixed termContract Length: 6-12 monthsJob Description:IT Managers Inc. is seeking an experienced Process Transformation Specialist to lead our Continuous Improvement Programs across various functions. This role involves identifying process bottlenecks, developing strategies to enhance efficiency and productivity, and collaborating with...

Job DescriptionWe are seeking a highly skilled Financial Operations Specialist to join our team at John Clements Consultants, Inc. The ideal candidate will be responsible for monitoring open items and assisting in the invoice processing resolution.The Financial Operations Specialist will monitor Open Items, assist Invoice Processors, Business and Vendors...

Company OverviewAIM Asian Institute of Management is a leading educational institution in the region, dedicated to providing high-quality education and training to its students.We are seeking a highly skilled and experienced IT Support Specialist to join our team. The successful candidate will be responsible for providing first-level support on all IT and AV...

Job Summary:We are seeking a highly skilled IT Service Desk Analyst to join our team at IT by Design Philippines Inc. This role requires strong problem-solving skills, excellent customer service, and the ability to prioritize and resolve IT-related incidents effectively.Key Responsibilities:Act as the first point of contact for IT support requests via phone,...

About Five9 Inc.Five9 Inc. is a leading provider of cloud-based contact center solutions, facilitating over three billion customer interactions per year. As a Cloud TAC Engineer at Five9, you will play a critical role in delivering exceptional customer experiences.Job DescriptionThis position involves acting as the in-depth technical escalation contact for...

Fresenius Medical Care seeks a dedicated and detail-oriented Workday Support Specialist to join our global application team. In this role, you will be responsible for providing technical support and resolving issues related to the Workday application.Key ResponsibilitiesDevelop and maintain technical knowledge of the Workday application to provide effective...

Cofense seeks a Phishing Response Specialist to join our team. In this role, you will be responsible for actively monitoring and processing phishing threats reported by our customers.As a Phishing Response Specialist, you will possess the ability to apply critical thinking to cyber threat investigations, recognize the need for prompt escalation of malware...