Content Moderator Specialist

21 hours ago


Manila, National Capital Region, Philippines Genpact Services LLC Full time
Job Description:

We are seeking a highly skilled Content Moderator Specialist to join our team at Genpact Services LLC. As a Content Moderator Specialist, you will be responsible for providing real-time support and coaching to our moderators, ensuring they follow policies and guidelines. You will also handle escalation cases, moderate egregious content, and drive performance improvement for assigned moderators.

Key Responsibilities:
  • Providing real-time support and coaching to moderators
  • Handling escalation cases
  • Moderating egregious content
  • Driving performance improvement for assigned moderators

Required Skills and Qualifications:

  • Any graduate degree
  • Relevant experience in content moderation or Trust and Safety
  • Minimum C1 proficiency in English CEFR
  • Flexible schedule required
  • Basic PC skills (Microsoft Excel, Word, PowerPoint)

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