Customer Service Ambassador for International Airline Account

1 week ago


Ortigas, Philippines Metacom Full time

About the Role

We are seeking a highly skilled Customer Service Representative to join our team in supporting our International Airline account. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our airline partners and their customers.

Key Responsibilities

  • Handle customer inquiries via phone, chat, or email in a timely and professional manner.
  • Assist customers with booking flights, resolving issues, and providing information about services.
  • Use strong analytical skills to identify and address customer concerns.

Needed Qualifications

  • Completed at least one year in college.
  • Airline experience of at least six months.
  • Experience using GDS or reservations and ticketing tools.
  • Customer Service Experience of at least one year.

Perks You'll Enjoy

  • Salary Package: up to 30K.
  • 13th Month Pay.
  • Company Sponsored Trips or Retreats.
  • Government Mandated Benefits.


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