Training Development Specialist

1 week ago

Barcelona, Philippines beBeeCoaching Full time ₱5,500,000 - ₱7,500,000
Job Description

The primary goal of this role is to lead new hire training programs and drive operational excellence through continuous learning and development. This involves conducting upskilling sessions for Specialists and Team Leaders to ensure alignment with performance standards and business objectives.

Key Responsibilities
  • Conduct comprehensive training programs, including orientation, process and product training, and guide employees through onboarding, skill enhancement, and transitioning to independent work.
  • Design and deliver effective training programs, ensuring clarity, accuracy, and alignment with assessed training needs.
  • Develop engaging training materials, providing real-time feedback, personalized coaching, and technical support to employees.
  • Support employees during transitions, address specific challenges, and facilitate exit processes.
Required Skills and Qualifications
  • At least 2 years of training experience, preferably in sales or customer support.
  • Excellent communication, coaching, and interpersonal skills.
  • Ability to create and deliver effective training sessions.
  • Experience with CRM tools and MS Office.
  • Strong organizational, leadership, and time-management skills.

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