SAP HR/HCM Customer Care Specialist
2 weeks ago
At Nityo Infotech, we are seeking a skilled SAP HR/HCM Customer Care Specialist to provide exceptional customer service and support to our clients.
Key Responsibilities
- Provide timely and effective resolution to customer inquiries and issues related to SAP HR/HCM.
- Collaborate with cross-functional teams to resolve complex customer issues.
- Develop and maintain in-depth knowledge of SAP HR/HCM functionalities and best practices.
- Communicate with customers via various channels, including phone, email, and chat.
Requirements
- Excellent verbal and written communication skills.
- Strong analytical and problem-solving skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Knowledge of SAP HR/HCM and related functional aspects.
Preferred Qualifications
- Experience with SAP HR/HCM and related products.
- Proficiency in SpinifexIT product suite and processes.
- Knowledge of Jira Help Desk and Confluence.
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