SAP HR/HCM Customer Care Specialist

1 month ago


Taguig, National Capital Region, Philippines Nityo Infotech Full time
Job Title: SAP HR/HCM Customer Care Specialist

Location: Taguig

Work Setup and Schedule: Hybrid 4x a month / Potentially AU shift, Indian shift, or EU shift

Job Description:

We are seeking a highly skilled SAP HR/HCM Customer Care Specialist to join our team at Nityo Infotech. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:
  • Provide timely and effective technical support to clients via phone, email, or chat
  • Resolve customer issues and concerns in a professional and courteous manner
  • Collaborate with internal teams to resolve complex technical issues
  • Stay up-to-date with the latest SAP HR/HCM products and features
  • Develop and maintain knowledge of SAP HR/HCM best practices and industry trends
Requirements:
  • Excellent verbal and written communication skills
  • Strong interpersonal and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Knowledge of SAP HR/HCM products and features
  • Experience with customer service and technical support
Preferred Qualifications:
  • Experience with SAP SuccessFactors
  • Knowledge of HR functional aspects and personnel administration
  • Time management and organization skills
  • Strong listening and collaboration skills

We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development. If you are a motivated and customer-focused individual with a passion for SAP HR/HCM, we encourage you to apply for this exciting opportunity.



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