SAP HR/HCM Customer Care Specialist
1 month ago
Location: Taguig
Work Setup and Schedule: Hybrid 4x a month / Potentially AU shift, Indian shift, or EU shift
Job Description:We are seeking a highly skilled SAP HR/HCM Customer Care Specialist to join our team at Nityo Infotech. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:- Provide timely and effective technical support to clients via phone, email, or chat
- Resolve customer issues and concerns in a professional and courteous manner
- Collaborate with internal teams to resolve complex technical issues
- Stay up-to-date with the latest SAP HR/HCM products and features
- Develop and maintain knowledge of SAP HR/HCM best practices and industry trends
- Excellent verbal and written communication skills
- Strong interpersonal and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Knowledge of SAP HR/HCM products and features
- Experience with customer service and technical support
- Experience with SAP SuccessFactors
- Knowledge of HR functional aspects and personnel administration
- Time management and organization skills
- Strong listening and collaboration skills
We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development. If you are a motivated and customer-focused individual with a passion for SAP HR/HCM, we encourage you to apply for this exciting opportunity.
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