Digital Banking Innovation Lead

5 days ago


Makati City, National Capital Region, Philippines EastWest Bank Full time

We are EastWest Bank, a leading financial institution in the Philippines, and we are looking for a skilled Digital Banking Innovation Lead to join our team. This role is based in Makati or BGC area and offers a competitive salary of PHP 250,000 - PHP 400,000 per annum.

About the Role

The Digital Banking Innovation Lead will be responsible for driving digital product innovation and ensuring world-class customer experiences through the development and management of all banking services over various digital platforms and partners. This includes the development and management of primarily digital banking products and services such as Instapay, PESONet, International Remittance, Bills Pay, Insurance, Cards, and Tokenization.

Key Responsibilities
  • Work with different EWB BU teams and Segment/Product teams to digitize and onboard all relevant bank products across all segment-relevant channels founded on customer-centric design thinking.
  • Digital Channels lifecycle management of all EWB/EWRB Multi-Product Digital Channels: EasyWay, KOMO, and Websites from ideation to management and evolution.
  • Ensure continued innovation through the launching of new digital banking products and partners.
Requirements
  • At least 4 years cumulative experience across the mandatory fields of: 1) a technology-based industry (IT, Telco, etc.), 2) digital start-ups, and 3) banking and/or Fintech.
  • Strong understanding of digital technologies, trends, and best practices in product development and channel management.
  • Trained and strong understanding of regulatory frameworks and rules.
  • Demonstrated success in leading digital innovation and driving business growth through digital products and channels.
What We Offer

We offer a dynamic and challenging work environment, opportunities for career growth and development, and a comprehensive benefits package including health insurance, retirement plan, and generous paid time off.



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