
Transformative Learning Solutions Specialist
3 days ago
Join a team that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.
Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.
As a Business Performance Analyst, you will be responsible for assessing learner performance data, evaluating training curriculum effectiveness, and partnering with learning leaders to implement solutions. You will analyze trends and patterns in training and operational performance data to offer in-depth analysis to allow our team to drive learning program enhancements.
Key Responsibilities:
- Gather, analyze, and interpret performance and learner data to identify trends, patterns, and actionable insights that drive improvements in learning curriculum and instructional experiences.
- Perform root-cause analyses on performance deviations and outliers, identifying both immediate and long-term solutions.
- Translate complex analytical findings into clear, concise, and business-friendly narratives and recommendations.
- Partner closely with instructional designers, trainers, and leadership teams to implement data-driven learning solutions.
- Present insights to stakeholders through intuitive dashboards, reports, and support leadership presentations tailored for non-technical audiences.
- Act as a liaison between technical data teams and business stakeholders, ensuring insights are effectively communicated, actionable, and aligned with business goals.
- Support continuous improvement initiatives and drive innovation in learning analytics and curriculum design.
- Participate actively in all phases of project lifecycles including requirements gathering, data analysis, benchmarking, testing, validation, and rollout.
- Support and advocate for a
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